Hutch Sri Lanka Reduces Data Load Time by 66%

(0:04) Hutch is a telecom service provider in Sri Lanka. (0:07) We provide the 4G broadband services and 2G services to 95% of Sri Lankans. (0:11) We have been the fastest growing broadband service provider in Sri Lanka for the last (0:15) two years.

(0:17) Processing large amounts of data is not easy. (0:20) So you need to select the right technology. (0:23) So we have been going through different database technologies over the time.

(0:27) We had on-prem system, we kept investing year on year, but we couldn't keep up with the (0:33) demand that we had. (0:34) So we were looking for a system which is reliable, easy to use, and secure and trusted. (0:41) So this is why we selected Snowflake.

(0:45) We had few business objectives, the major one was how to reduce our loading time. (0:51) Why we need to have data on the table when the user comes to the office by 7am. (0:59) Data sharing and data collaboration is one of the key aspects in the Snowflake platform.

(1:05) With that, you can share your data amongst your internal staff as well as your business (1:10) partners. (1:11) The beauty of this feature is you don't need to create multiple copies of data. (1:16) You can use existing data and you can securely share your data in clean rooms with your partners.

(1:23) And also Snowflake has built their out-of-the-box AI solution and we have given that access (1:29) to our end-users to empower and make use of the power of AI to get their business insight (1:37) or reports or questions to be answered through the AI cortex. (1:42) Our systems, with the new migration, we are not worried about disaster recovery. (1:49) System is 100% available.

(1:52) Previously we had integrity issues, now we don't have integrity issues. (1:57) After the Snowflake's migration, we are having a wonderful journey. (2:02) As operations head, I'd like to say that my burden has gone down from 100% to 0%.

(2:08) With Snowflake, we want to enable our users to use the power of AI, enhance our customer (2:13) experience, modernize our network operations and ecosystem collaboration for data sharing (2:20) and our technology to be future-proof. (2:23) We serve 4 million subscribers and they produce lots of transactions. (2:28) With that, we produce 400 reports daily.

(2:32) After implementing Snowflake, I would highlight two key factors. (2:36) One is our data loading time, we cut it down from 12 hours to 4 hours. (2:41) The second thing is our op-ecs, we cut it down by 30%.

(2:46) Our target is to be the premier operator, so I'm sure with this kind of data availability, (2:52) we'll be the leading operator in the country. (2:56) The purpose of Hutch is to become the number one mobile broadband service provider in Sri (3:01) Lanka, so we can give an extraordinary advantage to all Sri Lankans to stay ahead. (3:06) At Hutch, we believe your limitation is only your imagination.

(3:10) With Snowflake, our potential is limitless.