Provider Policies

Version Date: May 5, 2021

Note: Please refer to the Provider Terms of Service and your Agreement with Snowflake for capitalized terms in the Policies.

Provider Expectations

We expect our Providers to accurately represent themselves and be responsive to Marketplace Consumer requests.

Misrepresentation & Impersonation

Providers should not mislead Marketplace Consumers by impersonating anyone (for example, another company or data provider). Don’t imply that your company is related to or authorized by someone that it isn’t. Be careful not to use logos, descriptions, titles, or other elements that could mislead Marketplace Consumers about your company’s relationship to another entity.

Provider Responsiveness

You are expected to respond promptly to Marketplace Consumers requesting access to your listings and share the requested data in a timely manner. Follow the below timelines:

For Standard Listings: 

If a Standard Listing is visible but not replicated in a region, replicate and share the dataset with the Marketplace Consumer within two business days of receiving the request in the region where the Standard Listing is visible.

For Personalized Listings:

• Respond to Marketplace Consumers within one business day of receiving a request to access a Personalized Listing.
• Share the Dataset with the Marketplace Consumer within two business days of receiving the request unless there are extenuating circumstances.
• If there is no prior agreement between you and the Marketplace Consumer governing the Dataset, enable sharing within two business days of executing an agreement with the Marketplace Consumer.
• When Personalized Shares are used for enriching Marketplace Consumer data, the following timelines apply:
  • • Respond to Marketplace Consumers within one business day of receiving a request to make use of a data enrichment service.
    • Enable sharing within two business days of receiving the input dataset from the Marketplace Consumer.
    

No Infringing or Unlawful Content

Snowflake does not allow content that is infringing, unlawful, or in violation of third-party rights, including third-party terms of service.

Use of Usage Metrics

Any usage metrics that Snowflake shares with you about Marketplace Consumer’s use of your Datasets shall only be used for internal business purposes. You may not use usage metrics for marketing, publishing benchmarks, or revealing adoption of the Snowflake Data Marketplace.

Listing and Profile Content Policies

Provider profiles should accurately describe the provider and listings should contain the data advertised.

Profile Requirements

The intent of your provider profile is to clearly convey the data that your organization offers. We require:

• A clear and high quality logo.
• An accurate description of your company, highlighting the relevance to the data that you are providing in your listings.
• Relevant and functioning links.
• In case the provider profile name does not match the organization name in your documentation, terms of service or privacy practices, please clarify the relationship in the company description.

Profile Duplication

Provider profiles should reflect a distinct entity. Please avoid creating duplicate profiles for the same entity.

Listing Practices

It is important that your listing accurately describes the data you’re providing. Specifically:

• The data category you choose needs to reflect the data listed.
• The description needs to include an introduction, detail on the tables and fields offered, and use cases for the data.
• The documentation link must provide additional information on the data offered (for example, data dictionary).
• The links to your documentation, terms, and privacy page must be available to all Marketplace Consumers.
• Links may only be added in the listing description if they help Marketplace Consumers understand the data offering.

Listing Promotion Practices

You may not engage in practices to manipulate your position in the Marketplace discovery experience. For example, you may not create multiple undistinguished listings, manipulate keyword searching, or create multiple listings for the same offering.

Link Changes

You may not make material changes to the content of your links after your listing has been approved. Material changes include changing the requirements to access linked web pages that did not exist at the time of approval (for example, adding a login requirement).

Personal Information

Within the listing description, you may not include any actual Personal Information, but you should describe the types of Personal Information included. If you include Personal Information in your listings, you must be legally authorized to share the Personal Information and have received all necessary consents.

Data Misrepresentation

You must accurately describe the data you are offering. This includes the update frequency, the geographical scope (replication), and the completeness of the fields in your tables/views.

Inciting Harmful or Malicious Use of Data

Your listing should not include or advertise illegal content. It should not suggest or encourage illegal, threatening, or violent uses.

Off-platform Promotion

You may not include advertisements, promotions, or opportunities to purchase products or services outside of the Snowflake Data Marketplace on your listings.

Data Policies

We expect Providers to deliver the data they advertise in their listing and provide Marketplace Consumers notice when they make changes.

Data Requirements

• You may list datasets on the Snowflake Data Marketplace that can be filtered for a specific Marketplace Consumer (this is called a “Personalized Listing”), including data enrichment services, or free datasets available to any Marketplace Consumer (“Standard Listing”). You are solely responsible for your datasets and listing information.
• Datasets should be updated at the most frequent logical refresh rate (ideally near-real-time).
• Datasets should have global coverage unless they are tagged as having regional coverage only.
• Datasets should use common dimensions provided by Snowflake where appropriate.
• Where possible, refrain from breaking the data shares of your Marketplace Consumers. 

Data Access

For a Standard Listing, you may delist at any time, but you must allow any Marketplace Consumers accessing the dataset to continue to access it for at least 30 days after the delisting, unless otherwise required by law. After the 30 days, you may drop the share that was attached to the Standard Listing.

For a Personalized Listing, you must follow the agreement you reach with the Marketplace Consumer. Absent any specific requirements in the agreement, you may delist the Personalized Listing and drop the share at any time.

Data Aggregation Requirements

If you share anonymized or aggregated data, you are responsible for structuring the data in such a way that individuals cannot be re-identified.

Data Rights

You must have all the necessary rights to share or sell the data you are listing on the Data Marketplace.

SQL Examples

Any SQL queries provided in your listings should work for all Marketplace Consumers and produce the results advertised in your listing examples.

SNOWFLAKE RIGHTS

You acknowledge that:

• Snowflake may delist and drop a Standard Share, delist a Personalized Share, or remove you from the Snowflake Data Marketplace (temporarily or permanently) at any time in Snowflake’s sole discretion, without notice or liability.
• Snowflake has the right, but no duty or obligation, to monitor Standard Share Datasets for compliance with this policy, any agreements between you and Snowflake governing your use of the Snowflake Data Marketplace, and applicable laws.
• Snowflake may accept or reject you (or any Dataset) for inclusion in the Snowflake Data Marketplace in its sole discretion without liability.
• Snowflake retains control and discretion over the Snowflake Data Marketplace, including the promotion, placement, and presentation of any Dataset or Listing Information in the Snowflake Data Marketplace.