Dresner ADI Report: Snowflake Recommended by 100% of Customer Survey Respondents
Author: Ross Perez
Market News, Snowflake Technology
Snowflake has ranked highly among the data warehouse vendors in the quadrants of the 2018 Analytical Data Infrastructure Market Study. Snowflake has achieved the highest or second highest marks across all of the metrics within the study’s two models: Customer Experience (product/technology, sales and service), and Vendor Credibility (product value and ethics).
The ADI study is based on a detailed survey completed by customers from each competing vendor. The customer responses formed the basis for how each vendor ranked a specific data warehouse across the two models.
The first is the Customer Experience Model. Within the survey, customers report their experience with the sales and service staff of their data warehouse vendor, along with their experience with their vendor’s technology. Snowflake had the best combined score across both of these attributes. Download the report to see our placement.
The Vendor Credibility Model illustrates the overall perception of the value customers receive from a product along with their confidence in their chosen data warehouse vendor. Vendors that rated highly on the vertical axis of this quadrant are perceived as highly trustworthy, while a placement to the right shows significant value being driven by the product within the customer organization. Snowflake also ranked high in this model. Download the report to see our placement.
Most importantly, 100 percent of the Snowflake customer respondents said they would recommend Snowflake to others. We’re thankful for the confidence our customers have placed in us. Snowflake is a values-driven company and our most important value is “Put Customers First”. It’s the value that drove us to create the only cloud-built data warehouse so customers could experience an infinitely scalable cloud data warehouse. More recently, it’s the value that led us to develop Instant Elasticity, lowering customer costs by up to 80% in some cases. We believe this report validates our approach and our focus on our customers. Download the 2018 Analytical Data Infrastructure Market Study to learn more.
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