Putting our customers first is Snowflake’s number-one company value. Providing excellent service is vital to our customers and vital to our business. From the moment you engage Snowflake, live or digitally, our goal is to provide you the best possible service from that point forward.
Support & Services
Snowflake Support Portal
We are true believers in listening and collaborating with our customers to help improve our products and services. To achieve this goal, we offer you the Snowflake Lodge with the primary goal of fostering your interaction and feedback.
Customer toll-free technical support line
As a Snowflake customer, you can also contact us at (844) SNOWFLK (844-766-9355) to submit a support request ticket.
How to report a security issue
If you’re a Snowflake customer and encounter any security issues, or have questions regarding Snowflake security policies, send your request to email@example.com.
Snowflake is an enterprise-class data warehouse-as-a-service, running in Amazon Web Services (AWS) and Microsoft Azure clouds. You don’t have to worry about deploying hardware, configuring software, or optimizing the data warehouse. Snowflake takes care of all this for you. Snowflake makes data warehousing available for every enterprise.