Snowflake Site Terms
Snowflake.com Terms of Use
Last Updated: April 14, 2025
Thank you for visiting snowflake.com (the “Site”) and learning more about how Snowflake Inc. (“Snowflake”) enables governed access to data and provides innovative tools and applications to meet customer needs. Your access and use of the Site is subject to the following terms and conditions of use (“Terms”). Please read them carefully. In addition, your use of any current or future offering, technical services, support or other ancillary services or content provided by or on behalf of Snowflake (“Service”) will also be subject to the applicable online Terms of Service found here and/or other agreements governing your access and use of the Service (“Agreement”). In the event of a conflict between these Terms and an Agreement, the terms governing your access and use of the Service in the Agreement will prevail.
BY ACCESSING, BROWSING, OR OTHERWISE USING THE SITE, YOU AFFIRM THAT: (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THESE TERMS; (II) YOU ARE MORE THAN 18 YEARS OF AGE, OR AN EMANCIPATED MINOR, OR POSSESS LEGAL PARENTAL OR GUARDIAN CONSENT, AND ARE FULLY ABLE AND COMPETENT TO AGREE TO AND ABIDE BY AND COMPLY WITH THESE TERMS; AND (III) YOU HAVE THE AUTHORITY TO ENTER INTO THESE TERMS PERSONALLY OR ON BEHALF OF THE ENTITY YOU REPRESENT. IF YOU DO NOT MEET THESE CRITERIA OR DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE SITE.
1. Member Accounts—In order to access certain features and content on or through the Site, you may be asked to register for a Snowflake Community or other account (“Member Account”). As part of the account registration process, you may be asked to provide information such as your name, email address, job role, as well as select a username and password. In addition to any Community Terms of Service or other terms that apply to your registration of a Member Account, you agree to provide true, accurate, current and complete information about yourself as prompted by the Site, and to maintain the accuracy of such account registration data. Snowflake may refuse to grant you a username for any reason at Snowflake’s sole discretion, including if Snowflake determines that such username impersonates someone else, is illegal, vulgar, or otherwise offensive, or is protected by trademark or other proprietary rights law, or otherwise may cause confusion. You agree not to sell or otherwise transfer your Member Account to any third party. You agree to notify Snowflake immediately of any unauthorized use of your Member Account or any other breach or potential breach of your Member Account security. Use of another person’s Member Account without permission is prohibited. YOU ARE ENTIRELY RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR USERNAME AND ANY ASSOCIATED PASSWORDS OR ACCESS CODES AND FOR ANY AND ALL ACTIVITIES (INCLUDING PURCHASES, AS APPLICABLE) THAT ARE CONDUCTED THROUGH YOUR MEMBER ACCOUNT.
2. Your Use of the Site—Subject to these Terms, you are granted a limited license to use the Site to learn about Snowflake and the Service. You may copy, display, and use the functionality, materials, features, and services provided by the Site solely for your personal, non-commercial use, provided that you do not remove copyright or proprietary notice language and do not make other modifications, representations or warranties regarding the same. Notwithstanding anything herein to the contrary, Snowflake may revoke any of the foregoing rights and/or your access to the Site, or any part thereof, including the blocking of your internet protocol (IP) address, at any time without prior notice.
3. Privacy Notice—Snowflake’s online Privacy Notice, which is available at https://www.snowflake.com/en/legal/privacy/privacy-policy/ or a successor website designated by Snowflake, applies to use of the Site, and describes the collection, use, disclosure and processing of personal information that may be provided in connection with the use of the Site. This Privacy Notice and its terms are made part of these Terms through this reference. You must agree to this Privacy Notice to use the Site.
4. Intellectual Property Ownership—All text, content, user interfaces, illustrations, artwork, videos, sound, music, software, documents, names, logos, trademarks, service marks, brand identities, characters, trade names, graphics, designs, computer code and any other works appearing on the Site (collectively, “Materials”), including the design, organization, compilation, and “look and feel” and arrangement of such Materials, is owned, controlled or licensed by or to Snowflake and/or its affiliates, and is protected by copyright, trademark, trade dress, patent and/or other intellectual property rights and unfair competition laws. All rights are reserved, and except as expressly provided in these Terms, nothing herein or on the Site shall be construed as conferring any license to any intellectual property rights, whether by estoppel, implication or otherwise. In particular, the word “Snowflake” and the Snowflake logos, and other marks, logos and titles are registered and/or common law trade names, trademarks or service marks of Snowflake and/or its affiliates, for which all usage rights are reserved.
5. Restrictions on Use of the Site—Except as expressly provided in these Terms or otherwise expressly approved in writing by Snowflake, you may not:
(a) frame the Site or otherwise make any Materials available on another website;
(b) use any tradename, trademark, or brand name of Snowflake in metatags, keywords and/or hidden text;
(c) reuse, re-post, distribute, transmit, disseminate, broadcast, circulate, perform, or otherwise display and/or commercially exploit the Materials, in whole or in part;
(d) copy, modify, translate, alter or create any derivative works from the Materials;
(e) use the Site, the Materials, and/or any portion thereof, in any manner that may give a false or misleading impression, attribution or statement as to Snowflake, an affiliate, a licensor, or any other third party referenced in these Terms, the Site or the Materials;
(f) use the Site, the Materials, and/or any Service on or accessible via the Site for any illegal, fraudulent, misleading or deceptive purposes;
(g) alter, remove or obscure any copyright notice, digital watermarks, proprietary legends or any other notice included in the Materials;
(h) disassemble, decompile, reverse compile or reverse engineer any part of the Site or the Materials;
(i) use any manual or automated software, devices or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools or the like) to “scrape”, “deep-link”, copy, monitor or download any portion of the Site or Materials, or in any way reproduce or circumvent the presentation or navigational structure of the Site or Materials;
(j) interfere with or damage the Site or Materials, including without limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, packet or IP spoofing, forged routing or electronic mail address information, or similar methods or technology;
(k) disrupt, overburden, or aid or assist in the disruption or overburdening of (i) any computer or server used to offer or support the Site or (ii) the usage of the Site by any other person;
(l) upload any content to the Site that (i) infringes any patent, trademark, trade secret, copyright, right of publicity, or other right of any person or entity or (ii) is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, offensive or profane; or
(m) engage in any chain letters, contests, junk email, pyramid schemes, spamming, surveys, or other duplicative or unsolicited messages (commercial or otherwise).
6. Governing Law; Jurisdiction and Venue—
These Terms and any dispute or claim arising out of, or related to, them or the Site will be governed by and construed in accordance with the laws of the State of Delaware and the United States without regard to conflicts of law provisions thereof, and without regard to the United Nations Convention on Contracts for the International Sale of Goods. The jurisdiction and venue for actions related to the subject matter hereof will be the state and federal courts located in New Castle County, Delaware, and both parties submit to the personal jurisdiction of such courts.
BY AGREEING TO THESE TERMS AND USING THE SITE, YOU ALSO WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION IN CONNECTION WITH THE SITE OR MATERIALS. THE PARTIES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
7. Third-Party Links and Integrations—
(a) The Site may contain links allowing you to leave the Site for other sites that are not under Snowflake’s control (“Linked Sites”). Snowflake provides the Linked Sites to you only as a convenience and does not endorse any Linked Site. Snowflake is not responsible for the contents or transmission of any Linked Site or any link contained in or accessible through a Linked Site or for ensuring that the Linked Site contains no errors or viruses. Snowflake is not responsible for the terms of use or privacy practices of the Linked Site, or any link contained in or accessible through the Linked Site. Accessing any Linked Site is entirely at your own risk, and Snowflake encourages you to carefully read the policies of each site you visit.
(b) Snowflake may also integrate with third-party offerings that will interact with you under their terms of service. One such third party may be Google LLC and its YouTube service, and by using the Site to use, interact, or engage with YouTube (including through the embeddable YouTube player), you agree to be bound by the YouTube Terms of Service.
8. Submitted Ideas—While Snowflake appreciates your interest in Snowflake and the Site, Snowflake does not want and cannot accept any ideas or information you consider confidential and/or proprietary. All comments, feedback, suggestions, ideas, notes, drawings, concepts, or other information disclosed or offered by you through the Site or in response to solicitations on the Site (the “Suggestions”) shall be deemed non-confidential and non-proprietary, and Snowflake shall be free to use Suggestions on an unrestricted basis. For the avoidance of doubt, you additionally hereby grant Snowflake a fully-paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully sublicensable right and license to use, sub-license, reproduce, perform, display, distribute, adapt, modify, create derivative works of, and otherwise commercially exploit any Suggestions you submit to Snowflake. You acknowledge and agree that Snowflake assumes no obligation of confidentiality or nondisclosure, express or implied, by receipt or consideration of your Suggestions. Further, you understand and acknowledge that Snowflake employs both internal and external resources which may have developed or may in the future develop ideas identical to or similar to the Suggestions and that Snowflake is only willing to receive or consider the Suggestions on these terms.
9. Community Guidelines—The Site may include certain functionality that allows users to post information, provide feedback and comments, or provide other content (“User Content”). Although Snowflake may from time to time review User Content, you acknowledge that Snowflake is under no obligation to monitor or control, and shall have no liability for, any User Content. You also acknowledge that any opinions, statements, recommendations, offers, advice or other information presented or disseminated or contained in User Content are those of their respective authors who are solely responsible and liable for their User Content. Snowflake reserves the right, in its sole discretion, to remove or refuse to post any User Content at any time, without notice, for any reason or for no reason. In the event you upload, post or otherwise transmit any content, text, information, works of authorship or other materials on or to the Site (“Your Content”), you shall and hereby do grant Snowflake a fully-paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive and fully sublicensable right and license to use, sub-license, reproduce, perform, display, distribute, adapt, modify, create derivative works of, and otherwise commercially exploit Your Content, including for the purposes of improving, modifying, developing or providing the Site, the Materials or the Service.
10. Digital Millennium Copyright Act (DMCA) / Copyright Policy—Snowflake is committed to respecting and protecting the legal rights of copyright owners. As such, Snowflake adheres to the following notice and take down policy, in full compliance with Section 512(c)(3) of the DMCA (17 U.S.C. § 512 et seq.). If you believe any of the Materials infringes upon your intellectual property rights, please submit a notification alleging such infringement (hereafter a “DMCA Takedown Notice”). To be valid, a DMCA Takedown Notice must (i) be provided to Snowflake via email to [email protected] and (ii) include the following:
(a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
(b) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works;
(c) identification of the material claimed to be infringing or to be the subject of infringing activity and that is to be removed or access disabled, and information reasonably sufficient to permit the service provider to locate the material;
(d) information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail;
(e) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
(f) a statement that, under penalty of perjury, the information in the notification is accurate and you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
11. Disclaimers— YOUR USE OF THE SITE IS AT YOUR OWN RISK. THE SITE, MATERIALS AND ALL OTHER FEATURES AND INFORMATION OFFERED VIA THE SITE, ALONG WITH ANY ADVICE OR INFORMATION (WHETHER ORAL OR WRITTEN) OBTAINED BY YOU FROM SNOWFLAKE, ITS EMPLOYEES, AGENTS, SUPPLIERS OR ANY OTHER PERSONS, ARE PROVIDED “AS IS,” AND DOES NOT CREATE OR RESULT IN ANY WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SNOWFLAKE DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. SNOWFLAKE RESERVES THE RIGHT TO CHANGE ANY PART OF THE SITE AT ANY TIME WITHOUT NOTICE.
12. Limitation of Liability—TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND NOTWITHSTANDING ANY OTHER PROVISION HEREIN:
(A) NEITHER SNOWFLAKE, ITS AFFILIATES, NOR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, PREDECESSORS, SUCCESSORS IN INTEREST, SHAREHOLDERS, AGENTS OR OTHER REPRESENTATIVES (INDIVIDUALLY AND COLLECTIVELY, “ENTITIES”) SHALL BE LIABLE TO YOU FOR ANY LOSS OF USE, LOST OR INACCURATE DATA, INTERRUPTION OF BUSINESS, COSTS OF DELAY, LOST PROFITS, OR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, RELIANCE, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY KIND, EVEN IF INFORMED OF THE POSSIBILITY OF SUCH DAMAGES IN ADVANCE;
(B) IN ANY EVENT, SNOWFLAKE’S, ITS AFFILIATES’ AND OTHER ENTITIES’ TOTAL LIABILITY TO YOU FOR ALL CLAIMS IN THE AGGREGATE (FOR DAMAGES OR LIABILITY OF ANY TYPE) SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (USD $100.00); AND
(C) THE PARTIES AGREE THAT THE LIMITATIONS IN THIS SECTION WILL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE AND WILL APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
13. Indemnity—You agree to defend Snowflake, its affiliates and other Entities against any claim by a third party arising from or relating to your use of the Site and/or Materials, and will indemnify and hold harmless the foregoing from and against any associated damages, demands, loss, liability, claims or expenses (including attorneys’ fees).
14. Assignment—These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Snowflake without restriction.
15. Changes to these Terms—From time to time, Snowflake may revise these Terms. When changes are made, Snowflake will make a new copy of the Terms available via the Site and will also update the “Last Updated” date above. If Snowflake makes any material changes, and you have registered to create a Member Account with Snowflake, Snowflake will also send an email to you at the last email address you provided to us pursuant to the Terms. Any changes to the Terms will be effective immediately for new users of the Site and will be effective thirty (30) days after posting notice of such changes on the Site for existing users. Your use (or continued use) of the Site following the posting of any revised Terms shall be deemed acceptance of the revised policy. Snowflake strongly recommends checking Terms periodically. If you disagree with the provisions of these Terms at any time, your sole remedy is to terminate your use of the Site. Continued use of the Site constitutes your agreement to these Terms as in effect.
16. Miscellaneous—Snowflake’s failure to enforce any provision of these Terms shall not be deemed a waiver of such provision nor of the right to enforce such provision. If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law, including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms shall continue in effect. Any waiver or failure to enforce any provision of these Terms on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion. A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. These Terms are the final, complete and exclusive agreement of the parties with respect to the subject matter hereof and supersedes and merges all prior discussions between the parties with respect to such subject matter, except that, as indicated above, in the event of a conflict between these Terms and the terms governing your use of the Service, the terms governing your use of the Service will prevail.
