Standard Agreement for Marketplace Products

Standard Agreement for Marketplace Products

Snowflake offers standardized terms to help streamline procurement within the Marketplace.

Snowflake gives providers the option of using the Standard Agreement to help promote more efficient transactions with their consumers. The Standard Agreement streamlines procurement by cutting through lengthy contract development, review, and negotiations with a set of clear, standardized terms that govern product usage and establish the rights and obligations of each of the parties to the agreement. 

Disclaimer: Providers and consumers are solely responsible for determining whether the Standard Agreement meets their specific requirements. Note that if your listing contains personal information, the Standard Agreement does not include data protection terms. The Standard Agreement and associated documentation should not be construed as legal advice. The Standard Agreement does not address any requirements specific to a particular industry. Snowflake makes no guarantees as to the sufficiency of the Standard Agreement for any particular transaction or industry.

General FAQs

■ What are the benefits of the Standard Agreement? 

■ The Standard Agreement alleviates the burden on providers to draft their own terms and makes it easier for consumers to quickly gain access to products without having to perform lengthy reviews of new terms, speeding up the procurement process.

■ Can the Standard Agreement be amended? 

■ Snowflake does not allow the Standard Agreement to be amended, though providers may draft their own terms based on the Standard Agreement. Such terms will not be presented to consumers as the Standard Agreement.

■ Does the Standard Agreement address industry-specific requirements? 

■ No, the Standard Agreement does not address any requirements specific to a particular industry. Providers and consumers are solely responsible for determining whether the Standard Agreement meets their specific requirements. Snowflake makes no guarantees as to the sufficiency of the Standard Agreement for any particular industry or transaction.

■ Is Snowflake a party to the Standard Agreement? 

■ No, Snowflake is not a party to the Standard Agreement. The Standard Agreement is solely between the provider and consumer. Snowflake is a third party beneficiary to the agreement, however, and may enforce its terms.

■ What happens if a party violates the Standard Agreement? 

■ If a party violates the Standard Agreement, they may be liable to the other party under the agreement, subject to any applicable limitations on liability. In addition, both parties may terminate the Standard Agreement for any reason, including for a violation of the agreement’s terms.

Consumer FAQs

■ How do I know if a provider uses the Standard Agreement for a product? 

■ You can determine whether a provider uses the Standard Agreement for a particular product by clicking on the “Terms of Service” link for that product. If the agreement is named the “Standard Agreement for Marketplace Products,” and the link directs to https://www.snowflake.com/marketplace/standard-agreement/, then the provider uses the Standard Agreement.

■ Can I negotiate other terms with the provider? 

■ You can contact the provider directly to ask if they will consider negotiating alternative terms to govern your use of a product. However, providers are not required to honor any such requests. 

Provider FAQs

■ How do I enable the Standard Agreement for a product?

■ In order to enable the Standard Agreement for a product, first review the agreement with your legal counsel to determine if it meets your organization’s specific needs. You may then select the Standard Agreement as the terms of service that apply to your product when listing the product in the Marketplace. See our documentation page [link] for additional details. For assistance with enabling the Standard Agreement, please file a case with our marketplace operations team.

■ Am I required to use the Standard Agreement for my products?

■ No, you are not required to use the Standard Agreement for any products. However, you are required to have terms of service that meet the minimum requirements outlined in the Snowflake Marketplace Provider Terms of Service.

■ Does the Standard Agreement include data protection terms for personal information? 

■ The Standard Agreement does not contain comprehensive data protection terms if your product contains personal information. You should consider your compliance with applicable data protection laws (such as consents and cross-border data transfers) based on the particular category, type, or geographic origin of the personal information involved. You are responsible for determining whether the Standard Agreement meets your specific requirements.

■ Can I later change the terms of service for a product from the Standard Agreement to my own terms? 

■ Yes, you can change the terms that you apply to new transactions involving a specific product at any time. However, in order to change the terms that apply to any existing transactions, the other party must agree to the new terms. 

■ May the Standard Agreement be enabled for both free and monetized products? 

■ Yes, the Standard Agreement can be used with any product made available through the Marketplace, including free and monetized products.