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Snowflake Inc.

Best Practices from the Beginning

Onboarding: Welcome to Snowflake Support (Session 2)

Account Administration

November 11, 2024 | 02:30 PM ET

This webinar builds on the foundation set in Session #1 and explores best practices for managing and securing your Snowflake Account. 

In this webinar, you’ll learn: 

  • Release Management – discover best practices for managing Snowflake releases, including tracking updates and testing behavior change release bundles
  • Defect Management & New Feature Requests – learn how Snowflake handles product defects and how to submit requests for new features
  • Snowflake Outage & Alerting Mechanism – explore Snowflake’s alert system to ensure you’re always informed about incidents or outages
  • Administering your Snowflake Account – Understand the tools available for managing your account, including roles, permissions, and role hierarchies 
  • Securing your Snowflake Account – receive guidance on how to use the trust center to ensure your Snowflake account is secure 
  • Billing Management – take control of your billing with insights into tracking usage and managing credit spend through Snowflake billing management tools



Agenda
Onboarding: Welcome to Snowflake Support (Session 2)
November 11, 2024 | 11:30 AM PST

Speakers
Dan High

Staff Customer Support Onboarding Specialist

Michelle Feinberg

Senior Customer Support Onboarding Specialist

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