Join technical leaders and industry experts to explore how real-time game telemetry, multi-modal AI, and interoperable data are reshaping LiveOps and customer support. Learn how modern studios use these technologies to streamline support workflows and build scalable, future-proof data foundations.
Agenda:
- Update on emerging use cases in the industry and trends we are seeing
- Review how gaming companies are using OpenFlow to integrate game telemetry data into their AI use cases
- See how multi-modal AI capabilities are being used by customer support teams
- Preview the future of Iceberg and how interoperable data is supporting the gaming ecosystem
See you there!
Speakers
Michael Kohs
Senior Product Manager, Streaming, Snowflake
Jessie Felix
Staff Product Manager AI, Snowflake
William Merchan
Global Industry Lead, Media & Entertainment, Snowflake
Steve Herbert
Director of Software Engineering, Snowflake
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