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Snowflake Inc.

Webinar

How Banks Build Data-Driven Services to Transform Their Customer Experience

December 14, 2023 | 10:00 AM PT | 01:00 PM ET

The banking industry faces fierce competition and economic headwinds, not including data and technology challenges that impact the bottom line, customer experience, and time to insight. According to a recent Snowflake pulse survey, 48.7% of financial services organizations have an existing cloud data strategy and/or 44.4% plan on adopting a cloud-first strategy in the next 2-5 years to improve cybersecurity, customer marketing and communications, and fraud detection.

Join this webinar to discover how banking executives are working to build enterprise cloud data strategies that transform their organization’s customer experiences across institutional client services, commercial banking, and retail banking businesses.

In this webinar, you’ll learn:

  • Key business data and insights challenges and trends that banking execs are seeing in the industry
  • How successful banks have identified and addressed pain points to transform their customer experience in the cloud
  • The impact of data sharing, data science, and native application capabilities on creating modern workflows and delivering actionable insights to customers

Speakers

James McGeehan

Head of Banking
Snowflake

Avi Rao

Managing Director
Accenture

Sivasankari Swaminathan

Global Head, Trade Working Capital Finance and Trade Digital Technology
CITI

Christine Hurtubise

Vice President of Product Management
FIS Global

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