FAQ
Q: What happens if I share data to an account with a different edition?
A: If the provider and the consumer are using different editions of the Snowflake service, then the credits consumed by the consumer will be converted using the then-current list price into the same dollar-to-credit ratio as the edition used by the provider in order to calculate the amount of the credits earned by the provider.
Q: Does this apply to any form of data sharing?
A: This rebate only applies to sharing between different companies from multiple Snowflake accounts and provisioned under separate Snowflake agreements. It does not apply to sharing via Snowflake Reader accounts, or internal sharing within a company.
Q: Can my account have a positive balance if the rebates exceed my Snowflake consumption?
A: No, rebates are capped at the level of consumption of a given Snowflake account, per month, per region.
Q: How will I know if I’m getting any credits as part of this rebate?
A: Your billing statement will reflect credits as well as the data consumers that generated the credits. In a future update to the product, we may provide information on the rebate in UI and queryable form.
Q: Do I need to do anything to claim or activate the rebate?
A: No. Unless you opt out by notifying us, you’ll be automatically eligible for the program if you have the data sharing functionality enabled and you share data.. If you wish to opt out of receiving credits, please contact support@snowflake.com.
