Ask the Expert
Bring your most challenging Snowflake, Data Warehousing, Data Lake, Data Pipeline, ML/AI, and SQL questions to a 1:1 consultation with a Snowflake pro. Our subject matter experts will review your deployment, demonstrate advanced features, troubleshoot technical issues and show you tips and tricks, so you can get more from your data in Snowflake.
The Ask the Expert station is located in Summit Basecamp and staffed by Snowflake product managers, sales consultants, solutions architects and technical support professionals. Appointments with AWS solutions architects are also available.
You have two options for appointments with our Experts:
- Short 15 minute sessions for quick questions
- Longer 30 minute sessions for more in-depth troubleshooting
Browse the topics below to see which one best matches your use case, then click on the link to choose a time slot and complete your reservation:
General Snowflake Experts
Our solutions experts are prepared to answer questions about the following:
- Analytics & BI
- Architecture – Compute and Storage
- Data Sharing
- User and Usage Management
- Migration
- SQL and Worksheets
- Security
Troubleshooting, Support and Tips Experts
Our support experts are prepared to answer questions about the following:
- General Troubleshooting
- Performance Optimization
- Migration
- Data Connectors
- Tips, Tricks and How-to’s
Specialists
Meet with our expert Product Managers to learn more about:
- Performance Optimization; compute, multi-cluster, account and resource management, account usage
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- Secure Data Sharing and Monetization
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- SQL and Query Optimization and Architecture Implications
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- Security Best Practices for Snowflake
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- Using Snowflake for Security Monitoring, Logging and Auditing
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AWS Experts
Experts from AWS are prepared to answer questions about the following:
- Machine Learning & AI
- Security and PrivateLink