100% of Customers Recommend Snowflake for Second Consecutive Year – Dresner ADI Report

Industry analytics research report ranks Snowflake above the world’s largest technology vendors

SAN MATEO, Calif. – Jan. 29, 2019Snowflake Computing, the only data warehouse built for the cloud, today announced Snowflake’s position in the 2019 Analytical Data Infrastructure Market Study, published annually by Dresner Advisory Services, LLC.

For the second consecutive year, Snowflake received a perfect score after 100 percent of polled customers said they would recommend Snowflake to other organizations.

Snowflake also achieved the highest combined score across all attributes in Dresner’s Customer Experience Model, which evaluates a vendor’s product and its customers’ real-world experiences with the vendor’s sales and services staff.

Additionally, Snowflake was named an Overall Experience Leader with the highest score and the foremost position in Dresner’s upper-right quadrant. High placement in the upper-right quadrant confirms customers believe they receive top value and maintain significant confidence in Snowflake.

Snowflake’s Vice President of Product Marketing Rob Smoot said: “Considering the other vendors in the study, the results are testament to the drive and hard work that Snowflake has invested  into creating the only cloud-built data warehouse with a unique architecture that allows customers to take advantage of nearly infinite scalability. Every enterprise wants to become data-driven and it is rewarding to see that our customers are truly experiencing the instant elasticity, secure data sharing and per-second pricing across multiple clouds that they need – all at a fraction of the cost of traditional solutions.”

Dresner rated Vendors in the study on a five-point scale across 33 different criteria. Categories covered sales/acquisition experience (eight criteria), value for price paid (one), quality and usefulness of product (12), quality of technical support (five), quality and value of consulting services (five), whether the vendor is recommended (one), and integrity (one). Vendors Dresner rated included some of the biggest global tech companies in software, cloud services, search, advertising and e- commerce.

Download the 2019 Analytical Data Infrastructure Market Study to learn more.


About Snowflake Computing

Snowflake is the only data warehouse built for the cloud, enabling the data-driven enterprise with instant elasticity, secure data sharing, and per-second pricing, across multiple clouds. Snowflake combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions. Snowflake: Your data, no limits. Find out more at snowflake.com.

About Dresner Advisory Services, LLC

DAS market studies are conceived, designed and executed by Dresner Advisory Services, LLC—an independent advisory firm—and Howard Dresner, its President, Founder and Chief Research Officer. The Dresner Advisory team has over 100 years of collective industry experience, including renowned industry analysts, veteran journalists and seasoned technologists. Our market studies are not pre-funded with sponsor money and therefore are unbiased and uninfluenced by vested interests. At Dresner Advisory Services, our key differentiators are: Experience, Objectivity, and Inclusion. Learn more at dresneradvisory.com.

Media Contact

Eszter Szikora
Snowflake Computing