Unlock Smarter Call Centre Analytics with AI SQL & Snowflake Cortex

Ready to transform your approach to call centre analytics? Join our hands-on, no-cost virtual lab, led by a Snowflake Data Superhero, and discover how to unlock actionable insights using the power of AI SQL and Snowflake Cortex. This session is tailored for technical teams and data enthusiasts across Asia Pacific keen to drive next-level intelligence in customer engagement.

Key Areas Covered:

• Step-by-step guide to building AI SQL-powered analytics for call centres

• Ingesting, processing & analysing real customer interaction data

• Using Snowflake Cortex to automate reporting & surface deeper insights

• Developing custom dashboards for live monitoring & smarter decision-making

• Best practices from a Snowflake Data Superhero & live Q&A

What You’ll Learn:

• How to harness AI and SQL for faster, more insightful analytics

• Practical methods to improve contact centre performance & customer satisfaction

• Tools and frameworks for automating routine analytics tasks

• Real-world skills to implement in your own projects, right away

Why Attend?

• 100% FREE and fully virtual—join from anywhere

• Live, interactive training—not just slides!

• Proven expertise, friendly community, answers to all your questions

Reserve your seat now and step into the future of call centre analytics!