Hear the Voice of Your Customers Faster With Cortex Code

Turn unstructured data into better products, better customer retention, and better marketing with Voice of the Customer.

In this session, we will:
 

• Enable users to ask natural-language questions of unstructured data like customer reviews, transcripts, and support tickets
• Accelerate development with Cortex Code CLI, accomplishing in 1 hour what previously would have taken days
• Build an incremental and version-controlled pipeline using Dynamic Tables, Semantic Views, dbt, and Git

If you're new to any of these concepts, have no fear! This lab is beginner-friendly. We will walk through each part and explain as we go.

Voice of the Customer is a framework that leverages Snowflake's AI capabilities to turn unstructured call transcripts, chat histories, customer support tickets, and feedback data into valuable signal for product improvement, customer churn modelling, and proactive customer outreach. With Snowflake Intelligence, users can ask natural language questions to uncover meaningful insights like what topics customers most frequently mention, or how review sentiment changes over time for a given location.

What you'll need:
 

• A free trial Cortex Code CLI account

Please join us to start hearing the Voice of your Customers today!

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